Our Hotel

Grand Hyatt Fukuoka provides a wide range of services guaranteed to satisfy the needs of our guests.  Our friendly staff are more than happy to delight guests with authentic hospitality.

 

All of the 370 guestrooms are fully equipped with cable modems, offering free access to high-speed Internet, and a rental laptop computer is available at the front desk.  During your business stay, printer rental, fax services, or dual line phones with voicemail will help you to carry on with your working day as normal.

 

Cosy rooms provide a “home away home” atmosphere and each room features a comfortable bathroom with large bathtub, separated shower space and flat-screen TV.  Clean and crisp cotton linen lets you sink into a deep and heavenly sleep.  And don’t forget that a Japanese Yukata (casual kimono) and a 100% cotton, high-quality, snug and comfortable bath robe are also provided in every room.  Please make yourself at home and enjoy relax.

 

Our knowledgeable concierge is always happy to help with recommendations, bookings, activities and dining or entertainment reservations prior to your arrival by e-concierge, or of course during your stay.

 

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Hotel Features

  • 370 Hotel Rooms & Suites
  • Roof Garden for Grand Club Guests
  • Canal City Hakata Shopping Complex
  • Steam Bath & Sauna
  • Club Olympus Fitness Centre & Spa
  • Indoor Swimming Pool
  • Business Meeting & Conference Facilities
  • Grand Ballroom - 1,064 sq m (11,400 sq ft) of flexible function space for up to 1,500 guests
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Map & Directions

Grand Hyatt Fukuoka in Hakata district is located just 5 kilometres from Fukuoka International Airport. With its downtown location and close proximity to the airport and the city’s main entertainment area, Grand Hyatt Fukuoka is eminently suited for both business and leisure travellers.

 

From Fukuoka International Airport (FUK)
By Taxi
Only 15 minutes from the airport

 

By Fukuoka City Subway
Subway station is in Domestic No. 2 Terminal. A five-minute ride from "Fukuoka Airport" to "Hakata" and 10 minutes walk to the hotel.

 

From JR Hakata Station
By Bus
100 yen loop bus is available from the station. A seven-minute ride from "Hakata Eki-mae A" to "Canal City Hakata-mae" and 5 minutes walk to the hotel.

 

On foot
About 10 minutes walk from the station

 

From Nishitetsu Fukuoka Tenjin Station
By Bus
100 yen loop bus is available from the station. A seven-minute ride from "Tenjin Daimaru-mae 4" to "Canal City Hakata-mae" and 5 minutes walk to the hotel.

 

On foot
About 15 minutes walk from the station

 

Driving direction
After you get off the Fukuoka interchange (Kyushu highway), follow the sign for the urban expressway to downtown Fukuoka.  Take the Gofuku exit and it will take about ten minutes from the ramp.

 

After you get off the Dazaifu interchange (Kyushu highway), follow the sign for the urban expressway to downtown Fukuoka.  Take the Chiyo exit and it will take about ten minutes from the ramp.

 

You can park underground or right across from the hotel or at Canal City Hakata. 


Click here for parking information.

Distances to  the hotel
  • Fukuoka International Airport – 5.5 km
  • Hakata Station – 600 meters
  • Nishitetsu Fukuoka Tenjin Station – 800 meters
  • City Loop 'Green' Bus – stop in front of the hotel
  • Hakata district – the hotel is located in Hakata
  • Canal City Hakata – adjacent to the hotel with direct access
  • Tenjin district – 1.5 km
  • Naka River – in front of the hotel
More Map & Directions >>

Accessibility

Grand Hyatt Fukuoka offers a standard twin room designed for physically challenged guests.  The difference in level between the bathroom and the rest of the accommodation is eliminated for easy access.  Also, there is a handrail and raised toilet seat in the bathroom.  The furniture is placed to make the room more spacious.

 

Special amenities
Special amenities are available upon request in every room.

 

  • Bath anti-slip mat
  • Shower chair
  • Bath board
  • Plastic cups
  • Door beacon
*Please note that these items are subject to availability.

 

Wheelchair/baby stroller rental
Wheelchairs and baby strollers are available upon requests.  Please feel free to contact the front desk or concierge if you need any assistance.

 

Public toilet
Some of public toilets in the hotel are designed for handicapped guests.  Also some toilets have baby beds for changing nappies.

For more information, please contact Concierge on ext. 55 or +81 92 282 1234.
Email: fukuoka.grand@hyatt.com
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Business Services

Fukuoka, called the entranceway to Kyushu and one of the major gateways into Asia, will assure you a perfect location for your business.  We can assist you with a range of business services from in-room amenities such as facsimile services, desk lights, ironing/pressing machines and meeting or reception arrangements in our event facilities.

 

All of the 370 guestrooms are fully equipped with cable modems, offering free access to high-speed Internet, and a rental laptop computer is available at the front desk.  Our event venues also provide free wired/wireless high-speed Internet access on request.

 

Please contact the front desk or concierge during your stay, or send any inquiries by e-concierge.  Also, our event sales staff can assist you in arranging your meetings and conferences.

 

PC and Printer Rental
Personal computer and printer rental is available at the front desk for applicable charges.
Fee:       
laptop rental          JPY2,160 for the first night / JPY1,080 from the second consecutive night
printer rental          JPY1,080 for the first night / JPY540 from the second consecutive night

 

*Please note that these rental items are subject to availability.

 

Internet Kiosk
The Internet kiosk is located on the lobby level.
Fee:        JPY100 per ten minutes

 

Other Rental Items
These items are available on a request basis.  Please make your request on reservation.
  • Fax machine *subject to applicable correspondence charge
  • Desk light
  • Pressing machine
  • Iron and ironing board

*Please contact the front desk on ext. 58 or use the hotel direct line on 81-92-282-1234 for more details.
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Internet Access

All of the guestrooms are fully equipped with cable modems, offering free access to high-speed Internet, and a rental laptop computer is available for charges at the front desk. Our event venues also provide wired/wireless high-speed Internet access on request at an additional charge.

For more information, please contact Concierge on ext. 55 or +81 92 282 1234.
More Internet Access >>

Onsite Services

Discover the essence of comfort and enjoy a pleasant stay at Grand Hyatt Fukuoka. All the attractions in the city are accessible from this vibrant, urban hotel. Please contact our knowledgeable concierge or friendly staff for information and any help you may need.
      
For more information, please contact Concierge on ext. 55 or +81 92 282 1234.
More Onsite Services >>

Parking

There are four parking gates in the basement and on the 5th to 8th floor of Canal City Hakata, with space for 1、300 cars.  For your convenience, please use a ramped gate at the main entrance to the hotel’s basement. 

Parking fee

Grand Hyatt Fukuoka offers parking discounts for accommodation, restaurant and bar guests.

 

Registered hotel guests
JPY1,620 per night (from 1:00pm to 1:00pm the following day), unlimited use

 

* Hotel check-in time is 3:00pm and checkout time is 12:00 noon.

 

Restaurant AROMA'S guests:
When dine in this restaurant you will receive discounts on parking fee.
Lunch: free parking service for one hour
Dinner: free parking service for two hours
Please contact the guest service centre 81-92-282-1234 for further information.
 

Wedding Reception Guests:

Free parking service for three hours.

 

* To take advantage of these discount services, please show parking tickets to a hotel staff member.

 

 
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Hotel Shops

Canal City Hakata

Grand Hyatt Fukuoka is located in Canal City Hakata, adjacent to the exclusive shopping area in the Canal City Hakata complex.

Business hours:   
retail store 10:00am to 9:00pm
restaurant and café 11:00am to 11:00pm

*Time varies for some stores.

Star 26 Patisserie

Star 26 is a bakery, located at the entrance to the B1 floor, which also has a dining space offering a large selection of delicious pastries, savouries, breads and cakes.  In addition, a variety of delicatessen items, sandwiches and fine beverages allow you to dine at home in the same style.

 

Business hours:    11:00am to 8:00pm
Contact number:  81-92-282-1234 (hotel direct)

 

Florist

Fresh, fragrant, and delightful arrangements are available to help you enhance your stay.  Please contact our concierge for any requests you may have.

 

Lobby Shop

Take some of our fancy hotel amenities home, or gift as fantastic souvenirs.

• Bathrobe JPY12,000
• Yukata (Japanese Robe) JPY6,000
More

*Lobby Shop is exclusive to the hotel. Please call the front desk on ext. 58 if you would like to purchase any of the above items.
More Hotel Shops >>

Transportation

Grand Hyatt Fukuoka is situated between Hakata station, the central station and Tenjin, the city’s business and entertainment centre; it is also just five kilometres from Fukuoka International Airport.  This is a great location for exploring Kyushu because of the excellent transport links into the city.

From Fukuoka International Airport 5km / 15 minutes by car
From JR Hakata station 0.6km / 10 minutes walk
From Nishitatsu Tenjin station 0.7km / 10 minutes walk
From Fukuoka Congress Centre 2.3km / 10 minutes by car

Major Transporation
Nishitetsu Bus
Nishitetsu Bus covers almost all the major areas in Fukuoka. In the city centre, a loop bus called “100 yen bus” runs every 5-10 minutes at a flat rate of JPY100. The nearest bus stop from the hotel is “Canal City Hakata-mae”.

 

Fukuoka City Subway
Fukuoka City Subway covers major city areas. From Fukuoka International Airport, subway is the most inexpensive way of travelling. The nearest subway station from the hotel is “Hakata” (10 minutes walk). From Tenjin area, “Nakasu Kawabata” station is more convenient (10 minutes walk).

Airport Transfer Service
Airport transfer service is also available. Please contact Concierge on ext.55 or +81 92 282 1234 for arrangement.

Airport to Hotel
Pay driver JPY6,100
Charge to room JPY6,710

Hotel to Airport
Pay driver JPY6,100
Charge to room JPY6,710
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Make a Reservation

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Check-in/Check-Out

Check-in Time: 03:00 PM
Check-out Time: 12:00 PM

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Book Now or call +81 92 282 1234

1-2-82 Sumiyoshi, Hakata-ku, Fukuoka, Japan, 812-0018

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